SHIPPING & RETURNS
HOW MUCH DOES SHIPPING COST?
We offer worldwide shipping! If you order above $140 then shipping is free of charge. Less than that shipping will cost $15.
See Shipping policy here.
HOW LONG DOES SHIPPING TAKE?
Shipping varies between 4-8 business days.
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Any un-opened product can be returned or exchanged for store credit within the days mentioned in the return policy here. Customers will be subject to pay the shipping fees to send the item back. Please make sure you include your invoice along with contacting service@popuplighting.com to schedule the return.
For more information see our Return policy.
PAYMENTS
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We gladly accept most major credit cards such as Visa, MasterCard, American Express, Discover. We also accept PayPal.
HOW SECURE IS THIS STORE?
Our online store uses Shopify to accept payments. It automatically encrypts your confidential information in transit from your computer to ours so using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
TRADE
HOW DO I BECOME A POPUP LIGHTING RESELLER?
Please email us at info@popuplighting.com and we will get back to you with more details.