FAQ

HOW MUCH DOES SHIPPING COST?

We offer express shipping worldwide! When you order above 100$ it is shipping is free of charge.

HOW LONG DOES SHIPPING TAKE?

Shipping varies between 4-7 business days.

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Any un-opened product can be returned or exchanged for store credit within the days mentioned in the return policy here. Customers will be subject to pay the shipping fees to send the item back. Please make sure you include your invoice along with contacting service@popuplighting.com to schedule the return. For more information see our Return policy.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We gladly accept most major credit cards such as Visa, MasterCard, American Express, Discover. We also accept PayPal.

HOW SECURE IS THIS STORE?

Our online store uses Shopify to accept payments. It automatically encrypts your confidential information in transit from your computer to ours so using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is the voltage range for your products?

All products work from 110v-240v

In the PLUG version - how long is the cable?

The cable with the ON/OFF switch is 2 meter long, white color

What kind of LED is there in the Deer Head lamp?

Characteristics - CE, UL, RoHS Certified, Power Consumption : 0.72W, LED provided by SAMSUNG (White), SMD LED mounted : Made in Korea, LED Driver : Constant Voltage Driving System, Fabricated with a CAP TYPE Optical Lens, Each unit can be used to cut. Best Viewing Angle : 150º

HOW DO I BECOME A POPUP LIGHTING PARTNER?

Please email us at info@popuplighting.com and we will get back to you with more details.

Need Help?

Can't find the answer? Drop us a word and we'll be back with an answer as soon as possible.